THE SASSY reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.


In an event wherein the customer wishes to cancel his/her order prior to or post order confirmation, he/she should email us at stating the ORDER No. and the reason for cancellation. This cancellation has to be done prior to order dispatch.

Please note that orders cannot be cancelled after they have been shipped out.